Welcome to ProTech Guitar Setups! By using our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and responsibilities.

 

1. 

Scope of Services

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ProTech Guitar Setups provides professional guitar repair, restoration, setup, and customization services for electric, acoustic, and bass guitars. We also offer minor repair for both amps and pedals. Pedal programming is also avaolable.

 

We do not offer full instrument refinishing unless agreed upon in advance.

 

2. 

Booking and Payment

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All services are by appointment only. Payment is due in full upon completion of service.

 

Accepted Payment Methods:

 

• Cash

• Credit/Debit Cards

• PayPal

• Cash App

• Venmo

 

We do not currently require deposits for any services.

 

3. 

Parts and Materials

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All standard service prices (such as setups, electronics work, or repairs) are based on labor only. If your repair or upgrade requires additional parts to be ordered (such as strings, tuners, knobs, potentiometers, pickups, or other components), the cost of those parts plus a 10% handling fee will be added to your service charge.

 

This means the total service charge may increase beyond the originally quoted price if parts are required. All part orders are non-refundable once placed. If parts are custom, special order, or backordered, estimated delivery times will be communicated in advance.

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4.

Turnaround Time

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Most services are completed within 1–2 business days. Turnaround may vary depending on the type of service and current workload.

 

Rush service may be available upon request and is subject to an additional fee.

 

5. 

Warranty and Guarantee

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We stand behind our work with a 30-day warranty on labor from the date of service.

 

This warranty covers only the workmanship provided. It does not apply to:

 

• Issues unrelated to the work performed

• Damage from misuse or accidents after service

• Wear and tear or modifications made after the service

 

 

Please contact us within the warranty period if you experience any issues so we can address them promptly.

 

6. 

Customer Responsibilities

 

Customers are responsible for:

 

• Providing accurate information about the instrument’s condition

• Removing all personal items such as straps, cases, and accessories

• Notifying us of any known issues prior to service

 

7. 

Uncollected Instruments

 

Instruments not picked up within 60 days of service completion may be subject to storage fees. After 60 days, uncollected instruments may be considered abandoned and handled at our discretion, in accordance with Florida law.

 

8. 

Liability

 

We take every precaution to handle your instrument with care. However, ProTech Guitar Setups is not responsible for:

 

• Pre-existing damage or issues

• Damage resulting from undisclosed problems

• Damage occurring after the instrument leaves our possession

 

9. 

Privacy Policy

 

Your personal information is used solely to communicate with you and fulfill service requests. We do not sell or share your information with third parties.

 

10. 

Governing Law

 

These terms are governed by the laws of the State of Florida. Any disputes arising from our services will be resolved in accordance with Florida law.

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11. 

Contact Information

 

ProTech Guitar Setups

11681 S Orange Blossom Trail

Suite 1, IMPACT

Orlando, FL 32837

Phone: (407) 866-4705

Email: protechguitarsetups@gmail.com

 

Hours of Operation:

APPOINTMENT ONLY

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12.

Media Use Consent

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By submitting your instrument for service at ProTech Guitar Setups, you grant permission for photographs and/or videos of the instrument (excluding serial numbers and any personal identifiers) to be captured before, during, or after service. These images may be used for marketing and promotional purposes, including but not limited to social media, website content, and digital advertisements. 

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If you prefer that your instrument not be featured in any promotional materials, please let us know at the time of drop-off. Your request will be fully respected.

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13.

Strings Provided with Setup Services

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All setup services include a fresh set of D’Addario strings if you choose for me to supply them. The cost of these strings is included in the total service charge for standard 6-string electric guitars and 6-string acoustic guitars.

 

For 12-string acoustic guitars, bass guitars (4-, 5-, and 6-string), or heavy gauge or specialty strings, the cost of strings will be added to the setup service charge.

 

If you prefer to provide your own strings, the setup service price remains the same without any additional string cost.

 

These string options reflect the standard choices I trust for playability, durability, and tone.

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